Our Expectations Regarding Client
Cooperation and Communication
Your trust in Wilkinson Law LLC is deeply appreciated, and we're committed to providing you with the highest quality legal services. To ensure a secure, efficient, and productive relationship throughout our engagement, we'd like to outline some important aspects of our communication practices and mutual responsibilities.
First and foremost, we expect you to be candid and cooperative with us and to keep us informed with complete and accurate factual information, documents, electronically stored information, other data, and other communications relevant to the engagement or otherwise reasonably requested by us. We also expect you to make any necessary business or strategy decisions in a timely manner.
We wish to protect your privacy and safeguard your proprietary, sensitive, or otherwise confidential information. However, many common forms of communication, such as e-mail, may be subject to interception or misdirection. If there are particular forms of communication technology that you do not wish us to use, or fax numbers, e-mail addresses, or mailing addresses you do not want us to use, or if there are other specific reasonable safeguards that you would like us to utilize without cost to us, please advise us promptly in writing.
We do have access to communication protocols and portals with heightened security. If you do not advise us, we will assume that you have given your consent to, and accepted any risks attendant upon the use of any common means of communication (including cell phones, text messages, voicemail, unencrypted e-mail, and facsimiles).
Upon providing your email address to the firm, you grant your consent for us to send you marketing information from our Firm unless you click an opt-out link or notify us in writing that you would like to opt out. For example, we may send you a helpful newsletter or a warm holiday card.
The Firm will initiate and respond to any mobile device or e-mail address that you or others involved in the engagement on your behalf may provide to us or from which you or such other representatives may communicate with the Firm -- even if you have not previously provided the email address or phone number. Neither you nor anyone on your behalf should send a communication to the Firm from any e-mail address or mobile device to which the sender does not want communication initiated or a reply sent.
Further, be advised that communications received by the Firm are not always reviewed daily. Therefore, do not rely on e-mail, fax, or mobile communication to send urgent messages without engaging in live communication with a person at the Firm to advise that an urgent communication has been sent. Also, pPlease be advised that sharing oral or written communication, to or from us, with an individual or entity that is not a client or co-client may cause it not to be protected by the attorney-client privilege.